We are delighted to announce that FiXX has been recently awarded the coveted All-Ireland Business All-Star accreditation, a quality mark signifying it meets the highest standards of service and trust.
This is an independently verified standard mark for indigenous businesses, based on rigorous selection criteria.
The All-Ireland Business All-Star accreditation, is overseen by the All-Ireland Business Foundation, whose adjudication panel is chaired by Dr Briga Hynes of the Kemmy Business School at the University of Limerick and Kieran Ring, CEO of the Global Institute of Logistics.
Dr Hynes said the accreditation, which is now held by over 350 firms in Ireland across a range of all industry categories is needed by the thousands of small and medium businesses which operate to their own standards, but have nothing to measure them by.
“We evaluate a company’s background, trustworthiness and performance, and we speak to customers, employees and vendors,” she said.
“We also anonymously approach the company as a customer and report back on the experience.
“The business goes through at least two interviews and is scored on every part of the process against set metrics.”
The All-Ireland Business Foundation is responsible for overseeing the All-Ireland Business Summit and All-Star awards, ongoing All-Star accreditation. At FiXX our purpose has always been “to connect over coffee”, We connect by building trust, by performing and delivering on what we promise and by putting the customer at the centre of our business. Our “WHY” at FiXX strongly aligns with the ethos of the Business All Star Accreditation, which is based on the three pillars of performance, trust and being customer focused.
Our customers are the lifeblood of the business and we create long-term relationships by being responsive, relevant and by consistently delivering value, education and excellent service.
Our company has grown with the support of our loyal customers, both wholesale and online, and it was an absolute pleasure to accept this award on behalf of both our customers and the team at FiXX.